Karachi
JOB SUMMARY:
Customer Service Executives are required to answer incoming calls from customers for various reasons- take orders, answer inquiries, resolve complaints and provide information.
MAJOR JOB RESPONSIBILITIES:
- Answer and follow-up calls professionally and provide information about products and services.
- Maintain healthy relationships with existing customers and to retain them.
- Responding to the customer’s queries within the given time frame.
- To ensure that the customers details and other relevant data is completely entered into the system correctly.
- Analyze and solve problems accordingly.
Skills
- Excellent communication in English.
- Customer handling skills.
- Punctual and confident.
- Must be available to work in all shifts (Evening & Night)
- Prior call center experience is a plus point
Shifts Timings:
Candidates must be flexible for the following shift timings
- 6:00p-3:00a
- 7:00p-4:00a
- 8:00p-5:00a
Other benefits:
- Complimentary Pick and Drop
- Daily Employee meal
- Recreational Area
- Provident Fund
- Overtime
- Paid leaves
- Medical Insurance
- Daily Employee meal
- Recreational Area
- Provident Fund
- Overtime
- Paid leaves
- Medical Insurance
Job Type: Full-time
Salary: Rs45,000.00 /month
Apply Now
ePlanetcommunication@gmail.com
About Admin MC3
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